Multiple Needs: Service Users’ Perspectives

1 September 09

People with ‘multiple needs’ experience a number of issues that impact adversely on their lives, such as poor mental health, substance use, homelessness and have often been in contact with the criminal justice system. They are routinely excluded from effective contact with the services they need and tend to lead
chaotic lives that are costly to society and their own well being.

Peer researchers who are members of the Revolving Doors Agency National Service User Forum spoke to people who are considered to have ‘multiple needs’ about their experiences of accessing and using services. They were also asked about how things could be improved.

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